Tag: digital transformation

  • Does Mayor Adams Know How to Reform the City’s Troubled IT Bureaucracy? MyCity Shows He Doesn’t

    Does Mayor Adams Know How to Reform the City’s Troubled IT Bureaucracy? MyCity Shows He Doesn’t

    This article was originally published on Gotham Gazette on April 17, 2023 When Bill de Blasio took office as Mayor in 2014, everyone knew government information technology agencies needed significant reform but didn’t know how exactly to do it. His predecessor, Mayor Bloomberg, was a venerated technology executive who had a hugely embarrassing software development fiasco called City…

  • An Early Test of The Adams Administration’s Values and Tech Prowess

    An Early Test of The Adams Administration’s Values and Tech Prowess

    This article was originally published on Gotham Gazette on April 11, 2022 In 2019, New Yorkers voted overwhelmingly in favor of establishing a Civic Engagement Commission that would modernize how the city and its residents worked together to identify and solve problems at the most local levels. That commission hasn’t been earning itself many headlines, but the…

  • Who is NYC Chief Technology Officer Matthew Fraser and Will He Deliver What’s Desperately Needed?

    Who is NYC Chief Technology Officer Matthew Fraser and Will He Deliver What’s Desperately Needed?

    This article was originally published on Gotham Gazette on January 24, 2022 The de Blasio administration acknowledged that New York City desperately needs a Digital Service Organization (DSO) when it announced less than a month before the mayor left office that it wants to hire people for a new “NYC Digital Services” unit that would apply best practices in…

  • De Blasio Administration Announces Long-Sought ‘NYC Digital Service’ Just Days Before Adams Takes Over

    De Blasio Administration Announces Long-Sought ‘NYC Digital Service’ Just Days Before Adams Takes Over

    This article was originally published on Gotham Gazette on December 15, 2021 New York City’s civic technology community has for many years been calling on city government to establish a Digital Service Organization (DSO). DSOs are technology groups organized within government agenies that use open source software to create their own technology solutions instead of buying proprietary services…

  • 5 Solutions the Public Advocate Should Deliver for New York City

    5 Solutions the Public Advocate Should Deliver for New York City

    This article was originally published on Gotham Gazette on May 8, 2019 The New York City Public Advocate is a poorly defined position that, over its 30 years of existence, has often been used to advance the political interests and status of career politicians. I’m running for Public Advocate because I want to do something very different…

  • For Government, It’s DSO or Die

    For Government, It’s DSO or Die

    This piece was originally published on Gotham Gazette on March 28, 2018 Private sector innovations in information technologies are transforming virtually every industry, and the rate of change seems to be accelerating. A decade ago, Facebook was a website used almost exclusively by college students to keep in touch with each other; today it’s one of the…